How can we help?

We accept mail-in orders and repairs for those who are not local and cannot find time in their busy schedules to bring their watch(es) in. Just ship us your timepiece(s) with a cover letter stating your watch concern/issue and contact information (name, shipping address, phone number, and email). We will contact you with a free estimate once we receive your watch. After the estimate is approved we will make the necessary repairs and ship it back to you.

**Note: Please do not ship your watch with the original box!

Golden Time Jewelers

2426 Broadway
Redwood City, CA 94063

Phone: 650-367-1251
Email: [email protected]


Tuesday-Saturday: 11AM-1PM, 1:30PM-4:30PM
Sunday-Monday: Closed

**Wearing a mask is required as we want to continue to ensure the safety of our staff and our community. Thank you!

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