How can we help?
We accept mail-in orders and repairs for those who are not local and cannot find time in their busy schedules to bring their watch(es) in. Just ship us your timepiece(s) with a cover letter stating your watch concern/issue and contact information (name, shipping address, phone number, and email). We will contact you with a free estimate once we receive your watch. After the estimate is approved we will make the necessary repairs and ship it back to you.
**Note: Please do not ship your watch with the original box!
Golden Time Jewelers
Redwood City, CA 94063
Tuesday-Saturday: 11AM-1PM, 1:30PM-4:30PM
**Wearing a mask is required as we want to continue to ensure the safety of our staff and our community. Thank you!