Please bring any repairs for a free estimate. We never charge for estimates.
Maintaining Your Watch
We provide services for all quartz, mechanical and manual timepieces. Everything is done in-house by our master watchmakers.
Recommended every 18 months-2 years
Quartz : New battery, cleaning of the battery strap and contact,
timing test on quartz timer, new gasket, pressure-proof test (water-resistant models only), cleaning and light
refinishing of the case and bracelet. Check the working parameters of
the movement and all of the watch functions.
Manual and Mechanical : Clean and
lubricate the balance wheel and escapement, regulate timing and adjustment, new gasket, pressure-proof test (water-resistant models only), cleaning and light
refinishing of the case and bracelet.
Full (Overhaul) Service :
Recommended every 3-5 years
Mechanical or Quartz Watch : Disassemble the mechanism, thorough cleaning of the entire
movement, oil and lubricate all necessary parts, re-assembly of all the parts, regulate timing to
the highest technical standards, 48 hour timing test, new gasket, pressure-proof test (water-resistant
models only) cleaning and light refinishing of the case and bracelet.
--WE ARE AN AUTHORIZED VICTORINOX SWISS ARMY REPAIR AND SERVICE CENTER--
Victorinox 5-Year Warranty + (effective January 1st, 2019)
«5-Year Warranty +» covers manufacturing and material defects that appear in the course of normal use in the five years after the date of purchase. Additionally, it includes a free replacement battery within the first year after the date of purchase in the event that the battery is defective.
Proof of purchase
Customers are encouraged to store their stamped warranty card or their store receipt as proof of purchase, it will be needed to demonstrate warranty coverage. The warranty only applies to products that were purchased from an authorized Victorinox retailer. This warranty is granted to the first purchaser or the person receiving the product as a present, starting from the date of the purchase.
- Watch batteries while you wait (depending on watch brand).
- Sizing the bracelet to fit your wrist
- Cleaning of the case and bracelet
- Polishing to like new condition
- Authenticate watches
- Appraisals for insurance purposes
Fix and/or retip prongs
Restringing of pearls
Cleaning and polishing
...and many more!
Maintaining your jewelry
IF YOU HAVE ARTICLES OF JEWELRY THAT YOU WEAR
FREQUENTLY, IT IS RECOMMENDED TO HAVE YOUR JEWELRY CHECKED AND CLEANED
BY A PROFESSIONAL JEWELER EVERY 3-6 MONTHS.
For rings: Have your prongs checked to ensure that all of your stones are secure.
If your stones are loose, we can adjust or rebuild the setting to ensure the security of your stones.
For pearl or beaded necklaces: it is recommended to have your strand restrung once a year.
How to clean your jewelry:
Use warm water and mild soap.
Polish with soft cloth.
Dry your jewelry before storage. Both gold and silver can tarnish. Water can leave residual stains on precious metals.
Store jewelry carefully and follow instructions for care when provided.